Sometimes organizations may need a little help to get then over a hurdle or to get them to the next level. SCG’s team of technical assistance consultants provide expert guidance that helps our client achieve greater capacity, meet objectives, attain funding, exceed outcomes and surpass customer expectation.

Key Training and Technical Assistance Strategies

Collaborating with SCG is an efficient and cost-effective way to align your existing management and program teams to build capacity in an ever-changing environment.

Capacity Building

A SCG consultant serves as “pseudo-staff”.  Hired for their knowledge and expertise to carry out specific tasks or levels of service for a limited time. Consultants often provide an extra pair of hands and can conduct program development, staff development, project-level tasks, i.e.-community needs assessments, plan development, report development, etc.

On-­site Workshops

Workshop presenters or subject matter experts offer training and technical assistance to staff, executives and their board on topics of governance, performance indicators, strategic planning, community needs  assessments, logic models, program evaluation, and many more topics of common need. Our training  specialists use a strength-based learning approach enabling participants to engage in the learning process while gaining knowledge.

Process Improvement

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Systems consultants work with teams to identify issues and practices and determine the best course of action to enhance administration or program capacities. This individualized level of support draws upon staff knowledge and experience.

CalAIM Initiatives/Managed Care Plans/TA Marketplace

  • TA Marketplace Training & Technical Assistance
    • Domain 1: Building Data Capacity | Data Collection, Management, Sharing, and Use; Billing Training, Policies and Procedures
    • Domain 2: Strengthening Services that Address the Social Drivers of Health | Implementing or Improving Medi-Cal Community Supports
    • Domain 3: Engaging in CalAIM through Medi-Cal Managed Care
    • Domain 4: Strengthening and Improving the Delivery of ECM Core Services for the Medi-Cal Population of Focus
    • Off the Shelf-ready to go TA offerings packaged for convenient, efficient delivery of technical assistance
  • Medi-Cal Billing & Coding: we understand that navigating the intricate world of Medi-Cal billing presents a significant challenge to new service providers that are, or will be, engaging in Enhanced Care Management and Community Supports through the Managed Care Plans. That’s why we’ve dedicated ourselves to mastering the complexities of these systems, ensuring your organization can focus on what truly matters – providing high quality services to the population of focus.

Expert Navigation: Our team is adept at navigating the intricacies of Medi-Cal regulations, ensuring compliance while optimizing your revenue cycle.

  • Customized Strategies: Recognizing that each service provider is unique, we tailor our billing strategies to align with your specific needs, challenges, and goals.
  • Proactive Management: From initial claims submission to final resolution, we manage every step of the process proactively, addressing potential issues before they become problems.

End-to-End Billing Services: We provide a full spectrum of Medi-Cal billing services, encompassing everything from patient eligibility verification and claim submission to denial management and appeal filing. Our services include:

  • Eligibility Verification: Confirming patient eligibility and benefits coverage upfront, reducing denials and delays.
  • Accurate Claim Submission: Leveraging our expertise to ensure accurate, compliant claim submissions that expedite reimbursement.
  • Denial Management: Identifying the root causes of denials, taking corrective actions, and re-submitting claims efficiently.
  • Appeal Filing: Crafting and filing persuasive appeals for unjustly denied or underpaid claims, advocating on your behalf.

Partnership for Success

Choosing SiLK Consulting Group means partnering with a team that’s as invested in your success as you are in your clients’. We believe in building lasting relationships based on transparency, trust, and mutual respect. Our commitment to excellence and continuous improvement means we’re always looking for ways to enhance our services and deliver even greater value to our clients.

T/TA Core Areas:

  • Community Services Block Grant (CSBG)
  • Community Needs Assessments
  • Community Action Plans (CAP)
  • National Performance Indicators (NPI’s)
  • Organizational Standards
  • Results Oriented Management and Accountability (ROMA-NG)
  • Strategic Planning
  • Client Characteristics Report (CSD 295)
  • CSBG/IS
  • CSBG Fiscal data (CSD 425 OF and OR)
  • CSBG Program Accomplishments and Coordination of Funds ( CSD 090)

Community Development Block Grant (CDBG):

  • Program Guidelines
  • Program Income
  • Funding Buckets-Housing Rehab, Economic Development, Infrastructure OTC, Housing Assistance,     Public Facilities, Public Services, Planning & Technical Assistance
  • Clearing of Special Conditions
  • Drawdown Requests
  • Monitor Findings Resolution
  • Close-Outs

Continuum of Care (CoC) and Emergency Solutions Grant (ESG) Funding:

  • Collaborative Applications
  • Review, Rating and Ranking of Project Applications
  • Housing Policies & Procedures
  • Administration of the CoC
  • eCivis application submission portal
  • Board Governance
  • Homeless Management Information System (HMIS)
  • Coordinated Entry and Assessment
  • Vulnerability Index
  • Housing First/Low Barrier Entry
  • Point in Time (PIT) Count/Housing Inventory Count (HIC)/Grant Inventory Worksheete (GIW)

Non-­Profit Organizational Development:

  • Federal and State Tax Exempt Applications
  • Articles of Incorporation
  • By Laws
  • Board Development
  • Board Governance
  • Conflict of Interest Policy

Leadership and Governance:

  • Board Governance, Roles & Responsibilities
  • Board Strengthening, Assessment & Development
  • Strategic Thinking, Planning & Action
  • Leading Organizational Change
  • Facilitating Transition & Succession Plans
  • Board Recruitment
  • Assisting Boards in Executive Director Evaluations
  • Building Capacity of the Board/Staff
  • Creating and Implementing a Shared Vision

Let Silk take the load off of work-­load!