Legal and Privacy


The information found in Silk Consulting Group web site is general and current as of the date the information was placed on the Web site. Links to information on sites not maintained by Silk Consulting Group are provided only as a public service. Silk Consulting Group is not responsible for the accuracy of the information on these other sites. Please let the webmaster know if a link to a site external to Silk Consulting Group does not work.

Silk Consulting Group Copyright Statement
Thank you for visiting the Silk Consulting Group website and reviewing its Use Policy. By visiting this website, users accept the policies and practices described in this Notice, which covers the following topics:

Please note this Use Policy is subject to change without notice, and that it reflects Silk Consulting Group’s current business practices.

COPYRIGHT
 
All content included on this site, such as text, graphics, logos, button icons, images, audio/video media, digital downloads, data compilations, and software, is the property of Silk Consulting Group or its content suppliers and protected by United States and international copyright laws.
The compilation of all content on this site is the exclusive property of Silk Consulting Group and protected by U.S. and international copyright laws. All software used on this site is the property of Silk Consulting Group or its software suppliers and protected by United States and international copyright laws.

PERSONAL INFORMATION AND CHOICE
 
“Personal information” is information about a person that identifies or describes an individual, including, but not limited to, his or her name, social security number, physical description, home address, home telephone number, education, financial matters, medical or employment history, and is readily identifiable to that individual. A domain name or Internet Protocol address is not considered personal information, however, it is considered “electronically collected personal information.”
Similarly, according to Government Code section 11015.5, “electronically collected personal information” refers to any information that is maintained by an agency that identifies or describes an individual user, including, but not limited to, his or her name, social security number, physical description, home address, home telephone number, education, financial matters, medical or employment history, password, electronic mail address, and information that reveals any network location or identity, but excludes any information manually submitted to a state agency by a user, whether electronically or in written form, and information on or relating to individuals who are users, serving in a business capacity, including, but not limited to, business owners, officers, or principals of that business.
The “electronically collected personal information” Silk Consulting Group automatically collect includes your domain name or Internet Protocol address, and statistical information about which web pages you visit. If you voluntarily participate in an activity that asks for specific information (e.g., completing a request for assistance, signing up for a Silk Consulting Group Sponsored event, sending an e-mail, or participating in a survey), more detailed data will be collected. If you choose not to participate in these activities, your choice will not affect your ability to use any other feature of the website.
If any type of personal information is requested on the website or volunteered by the user, state law, including the Information Practices Act of 1977, Government Code section 11015.5, and the federal Privacy Act of 1974, may protect it. However, this information may be a public record once provided, and may be subject to public inspection and copying if not otherwise protected by federal or state law.

A SPECIAL NOTE ABOUT CHILDREN
 
Children are not eligible to use services that require submission of personal information and Silk Consulting Group requires that minors (under the age of 18) do not submit any personal information to us. This includes submitting personal information to Silk Consulting Group as part of a user profile or personalization profile. Minors can use these services only if used together with a parent or guardian. Minors should seek guidance from their parents. 

INFORMATION COLLECTED AND HOW IT IS USED
 
Silk Consulting Group collects personal information directly from individuals who volunteer to use some of our services. Collection of this information is required to deliver the specific services, but use of these services is voluntary.
 
If a user simply browses or downloads information from Silk Consulting Group website, Silk Consulting Group automatically collects and stores the following information about the visit:
 
• The Internet Protocol Address and domain name used but not the e-mail address. The Internet Protocol address is a numerical identifier assigned either to your Internet service provider or directly to your computer. We use the Internet Protocol Address to direct Internet traffic to you and generate statistics used in the management of this site.
• The type of browser and operating system used.
• The date and time of the visit.
• The web pages or services accessed at this site.
• The web site visited prior to coming to this website.
• The web site visited upon leaving Silk Consulting Group’s website.
• The form that was downloaded, if applicable.
 
Silk Consulting Group’s website logs do not identify a visitor by personal information, and we make no attempt to link other websites with the individuals who browse the website.
 
However, if a user accesses our online applications, we automatically collect and store the interaction with the application including the following:
 
• Information inputted into form fields, including personal and confidential information.
• Links selected.
• Error messages a user may receive.

WHAT HAPPENS TO INFORMATION USERS SUBMIT?
 
If a user chooses to submit information to Silk Consulting Group, it will be transmitted through secure lines to our database. Any private information will be used only for the purposes for which it was provided and will not be shared with another entity except as prescribed by law. Please see our Privacy Policy for additional information.

SURVEYS
 
If during a visit to Silk Consulting Group’s website, a user participates in a survey or sends an e-mail, the following additional information will be collected:
 
• The e-mail address and content of the e-mail.
• Information volunteered in response to the survey.
 
The information collected is not limited to text characters and may include audio, video, and graphic information formats sent to Silk Consulting Group.
 
The information is retained in accordance with Government Code section 11015.5.

SENDING E-MAIL
 
Users may choose to provide Silk Consulting Group with personal information, as in an e-mail with a comment or question. Silk Consulting Group uses the information to improve its service to users or to respond to a request. Sometimes your e-mail may be forwarded to other local employees who may be better able to help you, and this staff may be employed by a different company. Except for authorized law enforcement investigations or as required by law, our e-mail is not shared with any other organizations.
 
We use your e-mail to address issues you identify, to further improve our website, or to forward the e-mail to another agency for appropriate action.

ORDER FORMS
 
If an order is placed with Silk Consulting Group, information will be requested from the user. A user must provide contact information (e.g., name and shipping address) and may be asked for financial information (e.g., credit card number, expiration date]. This information is used for billing purposes and to fill the order/request. If we have trouble processing an order, this contact information is used to contact the person placing the order.

PERSONAL INFORMATION
 
Under Government Code section 11015.5, if a user chooses, they may have any personal information collected discarded without reuse or distribution, provided Silk Consulting Group is contacted in a timely fashion.

SECURITY
 
Silk Consulting Group has taken several steps to safeguard the integrity of its telecommunications and computing infrastructure, including, but not limited to authentication, monitoring, auditing, and encryption. Security measures have been integrated into the design, implementation, and day-to-day practices of Silk Consulting Group operating environment as part of its continuing commitment to risk management. This information should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via Silk Consulting Group’s supported website.

LINKS TO OTHER SITES
 
Silk Consulting Group’s website has links to sites Silk Consulting Group believes may useful to users and which may provide services. When users link to another site, they are no longer on Silk Consulting Group’s website and are subject to the privacy policy of the new site.
 
Silk Consulting Group’s website is monitored to ensure proper operation, to verify the functioning of applicable security features, and for comparable purposes. Anyone using this website expressly consents to such monitoring. Unauthorized attempts to modify any information stored on this system, to defeat or circumvent security features, or to utilize this system for other than its intended purposes are prohibited and may result in criminal prosecution.

LIMITATION OF LIABILITY
 
Silk Consulting Group attempts to maintain the highest accuracy of content on its web site. Any errors or omissions should be reported for investigation.
 
Silk Consulting Group makes no claims, promises, or guarantees about the absolute accuracy, completeness, or adequacy of the contents of this website and expressly disclaims liability for errors and omissions in the contents of this website. No warranty of any kind, implied, expressed or statutory, including, but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to the contents of this web site or its hyperlinks to other Internet resources. References in this website to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by t Silk Consulting Group or its employees or agents.
 
This Use Policy is subject to change without notice.

APPLICABLE LAW

This Agreement shall be governed by and construed under California law as such law applies to agreements between California residents entered into and to be performed within California. Any action or proceeding arising out of or related to these Terms of Use or your use of this site will be subject to binding arbitration following rules established by the American Arbitration Association. Any such action or proceeding shall be brought on an individual basis and shall not be consolidated with any dispute of any other party.

Website Privacy Policy
Silk Consulting Group is the sole owner of the information collected on this website. Information is collected for the purpose of analyzing how many visitors use this site, seeing how long patrons stay on the site, and which sections they view. This information is archived for future reference to understand the interests and needs of our visitors.For site security purposes, this government computer system monitors network traffic to identify unauthorized attempts to upload or change information or otherwise cause damage.
For site management, this government computer system uses software programs to create summary statistics, which are used for such purposes, i.e., assessing what information is of interest, determining technical design specifications and identifying system performance or problem areas.
For site management, information may be collected with personally identifiable data only through lawful means. Personally identifiable data collected by Silk Consulting Group s relevant to the purpose for which it is collected. Silk Consulting Group specifies the reasons for collection of personally identifiable data at or before the time of collection, and any subsequent use of the data shall be limited to and consistent with the fulfillment of those purposes.
If you have questions or comments about our privacy practices, would like to stop receiving information from us, or would like to remove, correct or update information you have provided to us via this Web site, please contact us either by sending an e-mail to theteam@silkconsultinggroup.com or by sending a letter to:
Silk Consulting Group
105 Shasta Street
Orland, CA 95963

If you would like to remove, correct or update information, please provide us with sufficient information to locate the record that you wish to be removed, corrected or updated. We will attempt to comply with your request, but we cannot promise to do so.
If you choose to submit information to us, it will be transmitted through secure lines to our departmental database. Any private information will only be used for the purposes for which it was provided and will not be shared with another entity except as required or permitted by law.
By accessing any area of this website, you agree to the Conditions of Use, also available on this web site. All personal information collected and maintained by Silk Consulting Group is secured against loss, damage, modification or unauthorized use or disclosure. Silk Consulting Group uses multiple technological and procedural approaches to protect against unauthorized disclosure of this information pursuant to current law and practice. These practices and policies are reviewed regularly.
Silk Consulting Group adheres to all Silk Consulting Group privacy policies, as well as applicable California and Federal privacy legislation and regulations.
Silk Consulting Group may provide links to various other web sites. Silk Consulting Group assumes no responsibility for the information practices of sites that you are able to access through the Silk Consulting Group web site. You should read the privacy statements at these sites to determine their information use and practices. These links to other sites do not imply any affiliation or endorsement of a linked site.